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This blog post is a guest post written by Andra Dinu from Adaptavist, the largest Atlassian services provider worldwide and present at our Team Up! event in October last year. Highlights The ACA-IT Solutions team created a smooth support desk user experience for the over 10,000 students of the Odisee University College. By using the [...]
Andra Dinu
First some key figures: Atlassian Summit Autumn. That time of the year when leaves are starting to take on beautiful colors, days are getting shorter and people slowly start to become somewhat melancholic. For each and everyone following Atlassian, it’s the time for Atlassian Summit. Atlassian staff, Partners, Customers and [...]
walter.buggenhout
What happened earlier October 2013. Atlassian launches JIRA Service Desk as a brand new add-on to extend its powerful JIRA platform with service desk-specific capabilities such as: An intuitive, customer-centered interface A powerful service level agreement (SLA) engine Customizable team queues Real-time reports and analytics Only 2 [...]
walter.buggenhout
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